Slots / App
These terms set out the rules that apply when you open and use a qq78 account — covering how we operate the platform, what you can expect from us, and what we ask of you. Access to qq78 depends on your local law and the eligible regions we serve; read through these terms before you proceed.
By creating an account and using qq78, you acknowledge that you have read and accepted these terms in full. We reserve the right to update them as our platform, payment options or applicable requirements change. When we make a material change, we will notify you through your registered account or via a notice on the site before the change takes effect. Continued use of the account after that notice constitutes acceptance. These terms govern every part of your interaction with qq78 — including browsing the lobby, placing wagers, and moving funds through Nagad or Bank Transfer. Any transaction you initiate through your account wallet is subject to the limits, verification steps and processing procedures described in your account settings at the time of that transaction. We do not apply separate conditions to individual payment methods; all supported rails operate under the same account framework. If any provision of these terms is found to be unenforceable under applicable law in your jurisdiction, the remaining provisions continue in full effect. Nothing in these terms overrides rights you hold under local law, and eligibility to use qq78 depends entirely on the laws and regulations of your region.
Understanding the reach of these terms helps you know exactly where your agreement with us begins and ends. Some areas are fully governed here; others sit outside our direct control.
All account creation, login, identity verification and session activity falls within these terms. You are responsible for keeping your credentials secure; any action taken under your account is treated as authorised by you until you notify us otherwise.
Deposits and withdrawals processed through Nagad and Bank Transfer are governed by these terms alongside your account's stated limits. We do not control the processing times or fees of the payment provider's own infrastructure; only the platform-side steps sit under this agreement.
Game content, lobby display, odds presentation and promotional notices published directly on qq78 fall within these terms. We aim for accuracy in all published content; where a display error occurs, we reserve the right to correct it without liability.
External links, game studio software provided by our content partners, and the networks of Nagad or Bank Transfer operate under their own separate terms. We are not liable for the policies or conduct of those third parties, and these terms do not extend to their platforms.
These terms are not a one-way obligation. You hold specific, practical rights that we are required to honour. You can review a complete record of your account activity — wagers, deposits through Nagad or Bank Transfer, withdrawals, and communications — directly from the transaction history section inside your signed-in account area. If any detail on your account profile is incorrect, the account settings page lets you correct it yourself; for fields that require our verification, you can submit a correction request through the support routes listed below. You can raise a question about how we apply these terms at any time by contacting support. We will acknowledge your query and work toward a resolution, though the timeframe will depend on the nature of the request and what verification steps are needed. If you decide you no longer want an account, you can request closure; we will explain what happens to any remaining balance during that process. Every right listed here is available regardless of which payment method you use.
Open the transaction history in your account to see a complete log of every deposit, withdrawal and wager. Records are held for the retention period set out in our data policy.
Update your display name, contact address and payment method preferences directly in account settings. Fields locked for verification require a support request to change.
If you believe a charge, restriction or account action does not match what these terms state, contact support with your account reference. We will review the case against the published terms.
You may request closure of your qq78 account at any time through the support channel. We will confirm the steps, including how any account wallet balance is handled before closure is finalised.
If these terms raise a question you cannot resolve by reading the published pages, the routes below connect you to the team that handles policy and account matters. Use the route that suits your situation.
The live chat widget is available from the main site. Open the chat icon, describe your terms-related question and include your account reference so we can look up the relevant record.
For written policy queries that need a documented response, send your question to the support email address shown in the Help section of your signed-in account. Include your registered contact details and the specific clause you are asking about.
The Help section inside your account lists common terms questions and links to the relevant policy pages. Check there first; if the answer is not covered, escalate via chat or email.
Your account data is held for the period required by the policies governing our platform, after which it is deleted or anonymised. We retain transaction records — including Nagad and Bank Transfer activity — for the full retention period so that you can request a copy at any time during that window.
We use cookies to keep your session active, remember your lobby preferences and measure which parts of the site you use. You can adjust cookie permissions through your browser settings; restricting certain cookies may affect how some account features work.
Your account is protected by the password you set and by verification steps we apply when unusual access patterns are detected. You are responsible for not sharing your credentials; if you suspect unauthorised access, contact support immediately through the live chat route.
We keep your account records for the period our platform policy requires. After that period, personal data is removed from active systems. If you want a copy of your data before that window closes, you can request it via the support email route.
If you want to request a correction, deletion or export of your account data, contact us via email support and quote your account reference. We will confirm what is possible under the terms and applicable local law in your region.
These questions cover what we hear most from account holders reading through our terms. If your question is not here, use the support routes in the section above.
We update these terms when our platform or applicable requirements change. When a material update is made, we publish a notice in your signed-in account area before it takes effect. Continuing to use your account after that notice means you accept the revised terms.
Yes. Every transaction you make through your qq78 account wallet — whether via Nagad or Bank Transfer — is governed by these terms alongside the limits and verification steps shown in your account at the time. The payment provider's own policies also apply to the processing side of those transactions.
Access to qq78 depends entirely on the laws and regulations applicable in your region. We do not make eligibility decisions on your behalf. Check the laws in your area before opening or using an account; these terms do not override your local legal obligations.
Send a data request to the support email address listed in the Help section of your signed-in account. Include your account reference and specify whether you need transaction records, personal profile data or both. We will confirm what we can provide under our retention policy.
When you request account closure, our support team will explain the process for handling any remaining balance in your account wallet before closure is confirmed. The steps will depend on your chosen withdrawal method — Nagad or Bank Transfer — and any outstanding verification requirements.
Contact support via live chat or the support email shown in your account's Help section. Provide your account reference and describe which part of the terms you believe was applied incorrectly. We will review the case against the published terms and respond with an explanation.